Terms & Conditions

1. Text messaging (SMS) terms

Program

The Amer Med Urgent Care text messaging program is offered by Amer Med Urgent Care, 891 Tabor Rd, Morris Plains, NJ 07950. Messages are sent from 973-320-7310. These text messaging terms apply to messages we send to you and messages you send to us.

Types of messages

We send conversational messages only. These are two-way text conversations with our team, such as replies to your questions and requests about our hours, your visit, your appointments or your bill. We do not send marketing or promotional text messages.

How you agree to receive texts

You agree to receive conversational text messages from Amer Med Urgent Care when you do any of the following:

• Text us at 973-320-7310
• Check the text message box on our contact form and provide your mobile number
• Ask our staff to text you when you check in, register or call our office

Consent to receive text messages is never required to receive care. You can always reach us by phone or in person instead.

Message frequency

Message frequency varies depending on your conversations with us. On average, 1–2 messages per month.

Cost

Message and data rates may apply, according to your mobile plan. Amer Med Urgent Care does not charge you for text messages.

How to stop messages (opt out)

To stop receiving text messages, reply STOP to any message from us at any time. We also honor QUIT, END, REVOKE, OPT OUT, CANCEL and UNSUBSCRIBE. After you opt out, you'll receive one message confirming that you've been unsubscribed, and you won't receive further text messages from us unless you reply START to sign up again. You can also opt out by calling us at 973-320-7310.

Opting out of texts does not affect your care. We may still contact you by phone or mail about your care or account.

How to get help

For help, reply HELP to any message, and we will send you our contact information. You can also call us at 973-320-7310.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and device and is not guaranteed.

Your mobile number

By providing your mobile number or texting us, you confirm that you are the account holder or an authorized user of the mobile number you provide, and that you are at least 18 years old or the parent or legal guardian of the patient. If you change or give up your mobile number, please reply STOP from that number or tell us, so that messages don't go to someone else.

Health information in text messages

Standard text messages are not encrypted and may be seen by anyone with access to your phone. To protect your privacy, we keep text messages brief and do not send diagnoses or detailed test results by text. When we need to discuss your health, we will ask you to call us or use another secure method. Please don't send us sensitive health information by text. By texting with us, you accept the risk that limited information, such as an appointment time or a request to call us, will be sent by standard text message.

Privacy

We use your mobile number and text consent only to communicate with you by text as described here. SMS consent and consumer phone numbers are not shared for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for details.

Changes to the program

We may change or end the text messaging program at any time. We will post changes to these terms on this page.

2. About these terms

These Terms & Conditions apply to this website and to the Amer Med Urgent Care text messaging program. Amer Med Urgent Care ("Amer Med," "we," "us" or "our") is located at 891 Tabor Rd, Morris Plains, NJ 07950.

By using this website or signing up for our text messages, you agree to these terms. If you don't agree, please don't use the website or text messaging program. Our Privacy Policy explains how we handle information collected through this website and our text messages. Health information you give us as a patient is also protected under our Notice of Privacy Practices.

3. Emergencies

This website, our contact form and our text messages are not for emergencies. If you think you are having a medical emergency, call 911 or go to the nearest emergency room right away.

4. No medical advice

Information on this website is for general information only. It is not medical advice, and it is not a substitute for an examination by a licensed provider. Using this website, sending us a message or receiving our text messages does not create a provider–patient relationship. A provider–patient relationship begins only when you are seen by one of our providers.

5. Using this website

You may use this website for personal, lawful purposes. You agree not to misuse the website, including by trying to gain unauthorized access, interfering with its operation, submitting false information, or using automated tools to collect information from it.

6. Our content

The text, design, graphics and logos on this website belong to Amer Med Urgent Care or are used with permission. You may view and print pages for your personal use. You may not copy, change or distribute our content for commercial purposes without our written permission.

7. Links to other sites

This website may link to websites we don't control, such as map services or insurance companies. We are not responsible for their content or privacy practices. Please review their terms and policies.

8. Disclaimers

We work to keep this website accurate and current, but hours, services and other details can change. The website is provided "as is" and "as available," without warranties of any kind, to the fullest extent allowed by law. Please call us to confirm details before your visit.

9. Limitation of liability

To the fullest extent allowed by law, Amer Med Urgent Care and its owners, employees and providers are not liable for indirect, incidental or consequential damages arising from your use of this website or the text messaging program. This section does not limit any liability that cannot be limited under applicable law, and it does not apply to the medical care you receive from us.

10. Governing law

These terms are governed by the laws of the State of New Jersey, without regard to its conflict of law rules.

11. Changes to these terms

We may update these terms from time to time. When we do, we will change the effective date at the top of this page. Your continued use of the website or text messaging program after an update means you accept the updated terms.

12. Contact us

Amer Med Urgent Care
891 Tabor Rd, Morris Plains, NJ 07950
Phone: 973-320-7310