1. Mobile information and SMS privacy
- Mobile information and SMS data use are limited to providing and supporting our services, including responding to your messages and requests.
- Your mobile information and SMS data will not be shared with third parties or affiliates for marketing or promotional purposes.
- Any sharing of mobile information or SMS data is limited to operational support necessary to provide the service, such as the text messaging service that delivers our messages on our behalf, or as required for legal compliance.
- SMS consent and personal information are not sold.
- Your data will not be transferred to external organizations.
- SMS consent and consumer phone numbers are not shared for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Amer Med Urgent Care sends conversational text messages only to people who agree to receive them. You can agree by texting us at 973-320-7310, through our contact form, or by telling our staff. Message frequency may vary; on average, 1–2 messages per month. Message and data rates may apply. Our Text Messaging Terms describe the program in detail.
SMS registration and data safeguards
- Consumer SMS registration information, including your phone number, consent and opt-out choices, is used only as necessary for service operation and related support, and to keep a record of your consent and opt-out.
- We maintain safeguards designed to prevent unauthorized access, use or disclosure of user data. These include limiting access to staff who need the information to do their jobs, training staff on our privacy policies, using password-protected systems, and requiring any service that works on our behalf to protect the information and use it only to provide services to us.
Text message opt-out
- You may opt out of text messages at any time by replying STOP to any message from us. We also honor QUIT, END, REVOKE, OPT OUT, CANCEL and UNSUBSCRIBE.
- After you opt out, you will receive one message confirming that you have been unsubscribed, and no further text messages unless you reply START to sign up again.
- You can also opt out by calling us at 973-320-7310.
- For help, reply HELP to any message or call 973-320-7310.
2. Who we are
Amer Med Urgent Care ("Amer Med," "we," "us" or "our") is an urgent care practice at 891 Tabor Rd, Morris Plains, NJ 07950. This Privacy Policy explains how we collect, use and protect information through this website and our text messaging program.
3. Your health information
When you receive care from us, your health information is protected by the Health Insurance Portability and Accountability Act (HIPAA) and other laws. Our Notice of Privacy Practices explains how we use and disclose your health information and your rights. If this policy and our Notice of Privacy Practices conflict about your health information, the Notice of Privacy Practices controls. You can also ask for a copy at our front desk.
4. Information we collect
Information you give us
- Your name, email address and mobile phone number when you use our contact form
- Your message and any other details you choose to include
- Your choices about text messages, including whether you agreed to receive text messages, and the date and method of your consent
- Messages you send to our text number, including keywords such as START, STOP and HELP
Please don't include medical details in our contact form or text messages.
Information collected automatically
Like most websites, our web host may automatically record basic technical information when you visit, such as your IP address, browser type, device type, the pages you view and the date and time of your visit.
5. How we use information
- To respond to your questions and requests
- To send the text messages you agreed to receive and to honor your opt-out requests
- To schedule and coordinate visits, and to handle billing questions
- To keep this website secure and working properly
- To meet our legal and regulatory obligations
We do not sell or rent your personal information.
6. How we share information
We do not sell, rent or trade your personal information, and we do not transfer it to external organizations for marketing or any other purpose of their own. We share information only when necessary to operate our practice or when required by law:
- Necessary operational use. Services that run systems for us, such as our website host and our phone and text messaging service, handle information only on our behalf and may not use it for any other purpose.
- Legal requirements. When required by law, court order or government request, or to protect the safety of our patients, staff or others.
Mobile information, SMS consent and phone numbers are handled as described in Mobile information and SMS privacy and are never shared for marketing purposes.
7. Cookies and site data
This website does not use advertising or tracking cookies. Our pages load fonts from Google Fonts, which receives your IP address and browser information when a page loads. Links to other sites, such as Google Maps for directions, are governed by those sites' privacy policies.
8. How we protect information
We use administrative, technical and physical safeguards, along with the internal policies described in SMS registration and data safeguards, to protect information you give us from unauthorized access, use or sharing. No website, email or text message is completely secure, so please don't send sensitive health information through our contact form or by text.
9. How long we keep it
We keep contact form submissions only as long as needed to respond and for our normal business records. We keep records of text message consent and opt-outs as long as needed to honor your choices and to meet legal requirements. Medical records are kept as required by law.
10. Your choices and rights
You can ask to see, correct or delete personal information you've given us through this website or our text messaging program by contacting us using the details below. Depending on where you live, you may have additional rights under state law, and we will respond as those laws require. Some information, such as medical and billing records, must be kept by law. Your rights regarding your health information are described in our Notice of Privacy Practices.
11. Children
This website is not directed to children under 13, and we don't knowingly collect information from them online. Parents and guardians may contact us on behalf of a minor patient.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.
13. Contact us
Amer Med Urgent Care
891 Tabor Rd, Morris Plains, NJ 07950
Phone: 973-320-7310